These two books by Philip Crosby are part of our reference when PETRONAS embarked with its Quality Culture Process (QCP). It helps to explain the five quality PETRONAS principles: Conformance to Requirement; Prevention; Right Things Right Everytime; Price of Non-Conformance and Proactive Leadership at All Levels. I must say, these books are momento when I was managing Quality in PETRONAS Ammonia Sdn Bhd, Kertih, Terengganu.Philip Crosby Collection
These two books by Philip Crosby are part of our reference when PETRONAS embarked with its Quality Culture Process (QCP). It helps to explain the five quality PETRONAS principles: Conformance to Requirement; Prevention; Right Things Right Everytime; Price of Non-Conformance and Proactive Leadership at All Levels. I must say, these books are momento when I was managing Quality in PETRONAS Ammonia Sdn Bhd, Kertih, Terengganu.
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